357 Reviews Found
Confirmed Sales Customer
Sales and service are both excellent. Wouldn���t go anywhere else
John T.
GAINESVILLE
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Business Response
Thank you so much for the positive review!-David West
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Confirmed Service Customer
While the vehicle had issues no fault of dealership, the dealership and service department were very helpful to help make my experience excellent
Roy H.
PRINCETON
Business Response
We really appreciate you for being so understanding that sometimes things just happen.. Welcome to the Polk family and we will be here for you from now on..-David West
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Confirmed Sales Customer
Tom Self is such a humble and true guy. Great to deal with. You guys have my business.
Shannon F.
GAINESVILLE
Business Response
We work hard to find good people and the rest will fall into place. Tom really is a great guy and thank you so much for the kind words.-David West
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Business Response
Thank you for the kind words Mrs. Jackson. We really appreciate your business.-David West
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Business Response
Thank you for choosing Glenn Polk Chevrolet Buick GMC Of Gainesville as your first choice for all your automotive needs!-David West
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Business Response
Wow, we're glad you had such a wonderful experience with us!-David West
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Confirmed Sales Customer
This was our third vehicle to purchase there and if Ricky David is there we are there. I love the fact that he is calm, down to earth and not pushy.
Richard R.
FORESTBURG
Business Response
Rickey is such a great guy and a valued employee,. We will keep him here until he retires for sure.. Thank you so much for the kind words..-David West
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Business Response
Service with a smile for only the best customers!!!-David West
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Confirmed Service Customer
Had ground effects installed on my 2021 Camaro. Finished installation was excellent.
Guy H.
SAINT JO
Business Response
That car looks SWEET Guy!! Thanks for being such a valued customer..-David West
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Business Response
It is great to hear everything was done quickly and to your satisfaction!-David West
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Confirmed Service Customer
Masks should be required. Not have to request
Wiley S.
GAINESVILLE
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Confirmed Sales Customer
Thank you very much for your help to get my new truck.
Alexander G.
GAINESVILLE
Business Response
Always our pleasure sir..-David West
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Confirmed Service Customer
The bottom line is I still have a problem with my pick up truck. If the technician is unable to correctly fix the problem the first time ,don't attempt by doing different repairs at my expense until the problem is resolved.I should not have to pay out of my pocket over and over again until the problem is figured out. If the technician is unable to correct the problem it should come out of the technicians pocket not mine.
Paul V.
GAINESVILLE
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Confirmed Sales Customer
Great customer service from Michelle and David. They create a great atmosphere
Ronald E.
PONDER
Business Response
Well thank you so much for the kind words and we're glad you enjoyed your vehicle transaction with us..-David West
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Confirmed Service Customer
While my service was quick and prompt I felt as if my concerns were not taken seriously since the dealership was unable to duplicate the error message I continue to receive in regards to my key fobs. Nor my concerns about the "gurgling sounds I continue to hear in the past month when I come to a stop." When I was told we have four accounts I explained we had bought our last 4 purchases from the dealership. Response from the dealership..."Really?" We would expect a thank you.
Shannon K.
VALLEY VIEW
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Confirmed Service Customer
Everything was great as usual! Shawn and Will do a great job!
Christopher C.
SAINT JO
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!-David West
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Confirmed Service Customer
As always, Will Thomason took charge and got my Silverado inspected expertly and quickly. I was in a hurry as I had other appointments to keep. Will enabled me to keep my schedule and register my vehicle all in the same day.
John R.
VALLEY VIEW
Business Response
We are so pleased to hear that Will and the service team took such great care of you. Your comments are greatly appreciated and hope you and your family have a Merry Christmas..-David West
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Confirmed Service Customer
Communication and execution was not as good as normal.
Donna P.
GAINESVILLE
Business Response
Hi, thank you for taking the time to leave us your honest feedback. Maybe we can get our team whipped back into shape for you..-David West