223 Reviews Found
Business Response
Service with a smile!! Thanks Gary..-David West
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Confirmed Sales Customer
Easiest car dealership to do business! In and out very quickly!
Kimberly D.
MARIETTA
Business Response
That's that Love county service Kimberly!! Thanks again..-David West
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Confirmed Service Customer
The team took great care of me and my truck.
Daron F.
GAINESVILLE
Business Response
Glad Paulo and the guys got you all fixed up.-David West
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Confirmed Sales Customer
Orlando did an excellent job explaining how the Taho works.
Clinton B.
MUENSTER
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Confirmed Sales Customer
Amazing! Vehicle purchasing the way it should be. Very courteous, friendly and caring staff in every department. Have been working with the service department for a few years and have had excellent service for my vehicles and wanted to purchase a vehicle from this dealership. So very happy I did! Jacob Blount found me the perfect vehicle to fit my driving style and needs! He listened to me and read my body language while I drove the vehicle I thought I needed, and then had me just check out the one he thought would possible work better. He nailed it!! Thank you Jacob and the whole Glenn Polk team for my beautiful new truck! Look forward to working with you for many years to come!
Annette W.
WHITESBORO
Business Response
Way to go Jacob!! Thank you so much for the kind words Annette. -David West
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Confirmed Service Customer
Purchased a new tonneau cover and had it installed by by the dealership. Everything went very smoothly. The install was very professional and the dealership team was friendly, courteous and helpful. Very happy with my purchase.
Benjamin H.
VALLEY VIEW
Business Response
Thank you for allowing our service and parts department to get you all fixed up, we appreciate you, Ben.. -David West
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Confirmed Service Customer
In and out no waiting and the advisor was super helpful
Marcia L.
SAN ANTONIO
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Confirmed Sales Customer
Fast and easy! Only complaint is the finance manager is a little pushy on the extended warranty stuff. Just plops the āpaymentā out with warranty with out any costs breakdown. Just explains the coverage! He was nice after the fact tho. Jacob was great no BS in and out in 2 hrs!
Shawn B.
JUSTIN
Business Response
Thank you for the feedback, Shawn. Sometimes we all get a little busy and need to slow it down a little for our customers experience and I apologize for us falling short on this one. We will try to make it up to you in the future. Enjoy that new Chevy Trax in the meantime. -David West
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Business Response
Thank you for the five stars! -David West
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Business Response
Katlin is one of our top performers and we're happy to sing her praises with you.. Thank you for allowing Katlin and Glenn Polk Auto Group to earn your business.. -David West
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Confirmed Sales Customer
Sales agent was there to greet and assist as we entered the property. He was very helpful and knowledgeable about our situation and needs as we set out to purchase a new vehicle
Beatrice L.
GAINESVILLE
Business Response
That's great to hear Beatrice, Johnny really takes care of his customers and we're happy to have you both. Enjoy that new Buick and we'll see you next time. -David West
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Business Response
It is great to hear everything was done quickly and to your satisfaction! -David West
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Confirmed Sales Customer
Rickey David was great to work with!!! Answered all our questions, took all the time we needed, never rushed. Great experience. Hunter made the paperwork a breeze. Looking forward to continuing our relationship with this dealership
Chana S.
VALLEY VIEW
Business Response
That's great to hear Chana! Rickey and Hunter are both valued members of our team and your kind words are greatly appreciated. -David West
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Business Response
Sounds like some great service with a smile! Thanks Joel..-David West
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Confirmed Sales Customer
Very good service. Orlando Juarez is the best
Pedro O.
LAKE KIOWA
Business Response
Thanks Pedro, glad we finally got you in that sweet ride. -David West
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Business Response
Thank you for taking the time to leave us a FIVE STAR review!! We look forward to seeing you next time, Stephen. -David West
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Confirmed Sales Customer
Jacob was a great salesman and Hunter made the signing very easy and quick.
Marty M.
FLOWER MOUND
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Confirmed Service Customer
Service manager was very nice, helpful and answered all my questions and explained everrything to me.
John C.
LAKE KIOWA
Business Response
Thanks John, we appreciate the feedback.-David West