229 Reviews Found
Business Response
Thank you for the FIVE STARS Mr. Lawson, look forward to seeing you next time. -David West
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Business Response
Thank you for the five stars Kevin, we appreciate the kind words. -David West
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Confirmed Sales Customer
Great salesman, perfect truck, couldnāt have gone smoother.
George F.
AUBREY
Business Response
That's great to hear, George. We look forward to serving all of your future vehicle needs. -David West
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Confirmed Sales Customer
I love the new Tahoe, and the staff was friendly and helpful, although the entire process took longer than expected. We had a great experience otherwise!
Kassie S.
GAINESVILLE
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Confirmed Service Customer
The best experience Iāve ever had with a dealership. I dropped off my truck the day before for an oil change, they called me the next day to let me know my truck was ready and even sent a driver to my house to pick me up. 10/10 experience.
Kaden K.
GAINESVILLE
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Confirmed Sales Customer
I had a fantastic saleaman and the rest of the team worked to get me exactly what I wanted. They went above and beyond to make sure everything went smoothly.
Julie J.
VALLEY VIEW
Business Response
Julie, we're so happy to hear you had such a wonderful experience with us. Look forward to serving all of your vehicle needs, be sure to send your friends. -David West
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Confirmed Service Customer
Best service department! From the minute they meet at your vehicle's door to the cashier when leaving, you are treated like family. Very knowledgeable, honest and helpful when deciding on which accessories/parts to order for your vehicle, and estimate of time and cost to have the work done. Thank you all at Glenn Polk Chevy, GMC, Buick!
Annette W.
WHITESBORO
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Confirmed Sales Customer
Jacob Blount is the best salesman in the area. Very professional. Great to work with. Will be back for sure. He made everything smooth and he is extremely reliable and excellent at his job!
Lynsey N.
ARCHER CITY
Business Response
Now this is a great review!! Way to go Jacob and thank you so much Lynsey. -David West
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Business Response
It is great to hear everything was done quickly and to your satisfaction! -David West
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Confirmed Service Customer
I have had a problem with the HomeLink system on a 2021 Traverse (still under warranty). I originally worked with the Sanger dealership for almost 4 months trying to get it fixed. They were not successful and at the end I felt I was getting a run-around. I was referred to Chris McRea at your Gainesville dealership. He took the car for about a week, but he got it fixed while doing an excellent job of communicating with me regarding the status of the repairs. Needless-to-say I will be switching all my service work from the Sanger to the Gainesville dealership. Kudos to Chris and the technician who worked on the car and fixed it.
John J.
VALLEY VIEW
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Business Response
Service with a smile!! Thanks Gary..-David West
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Confirmed Sales Customer
Easiest car dealership to do business! In and out very quickly!
Kimberly D.
MARIETTA
Business Response
That's that Love county service Kimberly!! Thanks again..-David West
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Confirmed Service Customer
The team took great care of me and my truck.
Daron F.
GAINESVILLE
Business Response
Glad Paulo and the guys got you all fixed up.-David West
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Confirmed Sales Customer
Orlando did an excellent job explaining how the Taho works.
Clinton B.
MUENSTER
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Confirmed Sales Customer
Amazing! Vehicle purchasing the way it should be. Very courteous, friendly and caring staff in every department. Have been working with the service department for a few years and have had excellent service for my vehicles and wanted to purchase a vehicle from this dealership. So very happy I did! Jacob Blount found me the perfect vehicle to fit my driving style and needs! He listened to me and read my body language while I drove the vehicle I thought I needed, and then had me just check out the one he thought would possible work better. He nailed it!! Thank you Jacob and the whole Glenn Polk team for my beautiful new truck! Look forward to working with you for many years to come!
Annette W.
WHITESBORO
Business Response
Way to go Jacob!! Thank you so much for the kind words Annette. -David West
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Confirmed Service Customer
Purchased a new tonneau cover and had it installed by by the dealership. Everything went very smoothly. The install was very professional and the dealership team was friendly, courteous and helpful. Very happy with my purchase.
Benjamin H.
VALLEY VIEW
Business Response
Thank you for allowing our service and parts department to get you all fixed up, we appreciate you, Ben.. -David West
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Confirmed Service Customer
In and out no waiting and the advisor was super helpful
Marcia L.
SAN ANTONIO
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Confirmed Sales Customer
Fast and easy! Only complaint is the finance manager is a little pushy on the extended warranty stuff. Just plops the āpaymentā out with warranty with out any costs breakdown. Just explains the coverage! He was nice after the fact tho. Jacob was great no BS in and out in 2 hrs!
Shawn B.
JUSTIN
Business Response
Thank you for the feedback, Shawn. Sometimes we all get a little busy and need to slow it down a little for our customers experience and I apologize for us falling short on this one. We will try to make it up to you in the future. Enjoy that new Chevy Trax in the meantime. -David West
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Business Response
Thank you for the five stars! -David West