215 Reviews Found
Confirmed Sales Customer
David Wilson was an amazing salesman to deal with. Everyone there was really great!
Marissa S.
FORT WORTH
Business Response
Thank you for the FIVE STARS Marissa!! -David West
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Business Response
Thank you for the FIVE STARS!! -David West
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Business Response
It is great to hear everything was done quickly and to your satisfaction! -David West
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Confirmed Service Customer
Staff was super friendly and got me in and out
Christopher B.
GAINESVILLE
Business Response
It is great to hear everything was done quickly and to your satisfaction! -David West
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Confirmed Service Customer
Every time I came in to this dealership nobody wanted to help. The original reason I came in was never done. They wouldn’t even charge my battery. Or even put air in my tire. But they tried to charge me 150 for a diagnostic but nothing was done to my truck. They told me it was 150/hr to change the fuel filter housing. And said it would take 3 hours. My trucks battery was dead and it is still dead. I don’t know how a diagnosis was ran and the truck won’t come on. I only wanted the fuel filter housing unscrewed was the original reason I bought the truck in but they never got around to that. On the paperwork I received I think it had the housing on there and I don’t think it was $450. But that’s what I was told today. By far the worst experience I have ever had at a Chevy dealership. And the truck just had been sitting there but they have me a estimate of $19,000. That I didn’t ask for. I just wanted the housing unscrewed and they didn’t even do that. He said he will have to talk to the technician and see how much it would cost to increase the cap on the housing. Worst experience. I will never recommend them to anyone. I felt like it was racism. Every time I have been in that dealership. It always has been a bad experience.
Bobby F.
GAINESVILLE
Business Response
While we appreciate all feedback, positive or negative, we feel this is an unfair and completely untrue statement on your behalf. When you put exhaust fluid in your fuel system it will ruin the entire system, as discovered by the diagnosis on your vehicle It's unfortunate that this has happened to y ou and we wish you all the best sir. -David West
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Confirmed Sales Customer
Excellent salespeople and managers. I dealt with Paul Longoria and Tom Self. Probably one of the easiest trucks i have ever purchased.
Brian W.
SANGER
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again Keith!! -David West
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Confirmed Sales Customer
Very friendly staff. Very knowledgeable about the features of the cars. No pressure sales and financing
Karen C.
LEWISVILLE
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! -David West
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Business Response
Thanks Gerald, glad to hear Rickey and the team took such great care of you..-David West
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Confirmed Sales Customer
The transaction itself was good but I had issue with not being able to order the car through the NCM Museum pickup program.
William B.
LAKE KIOWA
Business Response
It's a shame you weren't able to pick it up at the museum but we sure are glad you got your new Corvette!! -David West
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Confirmed Service Customer
They always do prompt work when it is time for our vehicle needs service. Thanks Again...
Robert M.
RINGLING
Business Response
Thank you for choosing Glenn Polk Chevrolet Buick GMC of Gainesville as your first choice for all your automotive needs! -David West
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Confirmed Sales Customer
You guys did exactly what you said you would do. No games, no stress! Couldn't have been easier. So many dealerships today make the vehicle-buying experience painful. Glenn Polk made the process great! Rickey made everything simple, and Joe was the best F&I person I have ever dealt with!
Kyle M.
GORDONVILLE
Business Response
Thanks Kyle, we work hard to earn your business and are grateful to hear such praise.. -David West
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Confirmed Sales Customer
Had a very friendly salesman, not pushy at all. Sales manager was great also. Followed up with a very helpful finance guy. Overall one of the best cehicle purchases I've had.
Jesse B.
PONDER
Business Response
We strive to make customers for life!! We look forward to seeing you again next time sir.. -David West
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Confirmed Sales Customer
Great transaction from start to finish. Ricky David did an awesome job!
Billy J.
SPRINGTOWN
Business Response
Glad Rickey and the team took such great care of you Billy.. -David West
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Business Response
We're glad everything was completed quickly and to your satisfaction! -David West
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Confirmed Service Customer
Had an appointment for 10am was in and out in 45 minutes for an oil change and tire rotation. Love it didn't have to spend the day at a dealership .
Robert P.
PILOT POINT
Business Response
While we enjoy having you around we're glad to get you in and out so quickly!! See you next time..-David West