244 Reviews Found
Confirmed Service Customer
I ended up having to pay for my service out of pocket. It was an unexpected hard hit to my wallet. The guys at Glenn Polk did their job well. My only advice is that y'all should offer a complimentary carwash after a vehicle is serviced. Would take some of the pain after receiving the bill.
Tommy B.
SANGER
Business Response
Thank you for the feedback and we will be sure to pass this information along..-David West
Was this review helpful?
Business Response
We'll take that FIVE STAR review and look forward to seeing you again soon..-David West
Was this review helpful?
Business Response
Thank you for choosing us to assist you with all of your vehicle needs..-David West
Was this review helpful?
Confirmed Service Customer
Fast, quality service. Travel from metroplex to have our vehicles serviced here!
Kayla L.
BURLESON
Business Response
We appreciate you making the drive to do business with us and we'll do our part when you get here..-David West
Was this review helpful?
Confirmed Service Customer
They took great care of my truck and had her back to me quickly!
Laura H.
AUBREY
Business Response
Glad we got her all fixed up and back to you!! Thanks again for the business..-David West
Was this review helpful?
Confirmed Service Customer
Great communication and quick service with service department
Jennifer B.
GAINESVILLE
Was this review helpful?
Confirmed Sales Customer
They used my middle name for my first name. Not happy about that.
Robert V.
MUENSTER
Business Response
Sorry about that, someone must've made a mistake.. At least you got the car you wanted.. Thanks again for the patronage..-David West
Was this review helpful?
Confirmed Service Customer
I had set up an appointment and was greeted when I arrived. I waited for the service to be completed
Cynthia M.
GAINESVILLE
Business Response
It is great to hear everything was done quickly and to your satisfaction!-David West
Was this review helpful?
Confirmed Service Customer
Always dependable service and courteous employees.
Geri P.
LAKE KIOWA
Business Response
Quality service for the best customers around.. Thank you for the kind words..-David West
Was this review helpful?
Business Response
We're proud to be able to provide exceptional service to our guest like yourself.. See you next time.-David West
Was this review helpful?
Business Response
That's great to hear Mr. Boone!! Thanks for doing business with us and we'll see you soon..-David West
Was this review helpful?
Confirmed Service Customer
The service center lacks communication with customers and the manager lacks the intelligence to call a customer and ask what happen instead will accuse you of something that he wasn’t there for
Dawn G.
BONHAM
Was this review helpful?
Business Response
Thank you for the awesome review!! See you next time..-David West
Was this review helpful?
Business Response
Thank you for taking the time to send some feedback!! We appreciate you..-David West
Was this review helpful?
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!-David West
Was this review helpful?
Confirmed Service Customer
Fast and friendly service from the service department! We were a very satisfied customer!
Gary E.
MARIETTA
Business Response
It is great to hear everything was done quickly and to your satisfaction Gary!!-David West
Was this review helpful?
Business Response
Thank you for choosing Glenn Polk Chevrolet Buick GMC of Gainesville as your first choice for all your automotive needs!-David West
Was this review helpful?
Confirmed Service Customer
The people that work here are always so helpful.
Shelli S.
GAINESVILLE
Business Response
We want all our clients to have a comfortable and stress-free experience with us! Thank you for sharing..-David West
Was this review helpful?
Confirmed Service Customer
I'm a recent widow and I constantly worry about being taken advantage of. Well, not at Glenn Polk I was treated respectfully and they didn't try to sell me something I didn't need. Very honest people, difficult to find these days. Highly recommend. Would have given more than 5 stars, but wasn't able to.
Debora W.
GAINESVILLE
Business Response
We would like to express our condolences and appreciate you allowing us to serve.. We will always be here when you need us..-David West
Was this review helpful?
Business Response
Excellent service for the best customers around!! Thank you for allowing us to serve your vehicle needs..-David West