308 Reviews Found
Confirmed Service Customer
The staff at Glenn Polk were very helpful and kind. Any issues that arose were resolved in a timely manner. Great team!
Angeleyna E.
DENTON
Business Response
Thank you Mrs. Epperly, we do our best to keep a GREAT TEAM and it's nice for that to be noticed..-David West
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Confirmed Service Customer
When you buy a vehicle you negotiate for the best deal you can and most people don���t realize that 2 years later you���ll forget what you paid but you���ll be stuck with the service department of the dealership. I���ve never been disappointed with glen Polk service department. I drive up from Argyle. I call and they always tell me ���we���re full but bring it up and we���ll fit you in.��� How can you not appreciate that? When you buy a new vehicle you���re marrying the service department. Will, in The service Department, has yet to let me down.
Tommy T.
ARGYLE
Business Response
Most people don't look that far into the buying process Tommy. We strive to take care of our customers, BEFORE,DURING, and AFTER, the sale..-David West
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Confirmed Service Customer
Went in for regular maintenance and, as always, was greeted promptly. Services were performed and I was on my way! Love the service department and the way they great their customers!! .
Linda S.
GAINESVILLE
Business Response
I LOVE to hear that you LOVE our service department:::))) Thank you and see you next time. - Trent Polk
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Business Response
Thank you very much too. - Trent Polk
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Confirmed Sales Customer
Extremely easy and very well taken care of, best car buying experience I've had
Thomas D.
MUENSTER
Business Response
Wonderful!!!! Thank you for the FIVE STARS. - Trent Polk
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Business Response
Thank you for the kind words Paul, we are here when you need us..-David West
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Business Response
Thank you for the FIVE STARS Johnny!!!-David West
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Business Response
Thank you for the FIVE STARS. - Trent Polk
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Confirmed Service Customer
They are wonderful!!! My truck was kept for service and they gave me a ride home. I was even asked if I needed a loaner car. They were wonderful in all areas, including keeping me updated on repair status. Definitely ���������������� from me.
Barbara K.
VALLEY VIEW
Business Response
We appreciate you very much too. Thank you for the FIVE STARS. - Trent Polk
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Confirmed Service Customer
Always a pleasure to work with Will and Ryan when getting my vehicle serviced.
John R.
VALLEY VIEW
Business Response
Will and Ryan certainly make a great team, thank you. - Trent Polk
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Confirmed Service Customer
Left vehicle with service department on Saturday morning. Was told by salesman they were open till 6 pm. Came back at about 4:30 pm to pick up my Yukon. Service was closed but Sales Manager helped me get my vehicle. This was great - I was headed to Dallas (90 miles away) and thought I was stranded in Gainesville for the weekend ! everything was completed. But, still looking for my paperwork ??? Email me ?
Raleigh D.
DALLAS
Business Response
Sorry about the confusion. Sales is 6:00 on Saturday, but Service is 3:00 (during the week, service is there til 6:00). Thank you for your patience and I'm glad Paul was able to get everything handled. I just text the service guys to let them know you needed your paperwork. - Trent Polk
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Confirmed Sales Customer
Great experience working with Johnny. No high pressure at all.
Barry B.
ROCKWALL
Business Response
Johnny creates a super relaxed atmosphere when selling. Thank you for noticing and for your business. - Trent Polk
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Confirmed Service Customer
The dealership had my pickup fixed very quickly and was back to me the next day.
Mark F.
SAINT JO
Business Response
Glad we got you fixed up quickly Mark!!! See you next time..-David West
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Confirmed Service Customer
Everything was handled by will sevice advisor , and did it in s timely manner
Johnny R.
SANGER
Business Response
Glad to hear that Will took care of you in such a TIMELY MANNER.. Thank you for your business..-David West
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Confirmed Sales Customer
Everyone there was very responsive to my questions and made the buying process very simple. There was a slight problem with a scratch on the car and the salesman made it right. I would give this dealership a look when I start looking for a new truck.
Jessie W.
CANYON
Business Response
We are glad you enjoyed the buying process Jessie, we work hard to make it as easy as possible.. Thank you-David West
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Confirmed Service Customer
Your staff is always friendly & knowledgeable. Always a pleasure to work with.
Tammy D.
NOCONA
Business Response
We are pleased you find our staff to be FRIENDLY and KNOWLEDGEABLE Tammy, hope to see you next time.. Thanks-David West
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Confirmed Service Customer
Ryan Parli was very helpful, informative and kind.
Shari F.
GAINESVILLE
Business Response
Shari, I don't think I've heard kinder words spoken of Mr, Parli.. Thank you so much!!-David West
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Business Response
It's great to hear you had a good experience.. Thank you for the business..-David West
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Business Response
Thank you for your all you do for our community and your continued patronage sir..-David West
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Confirmed Service Customer
I took my SUV in to be inspected. I also told them the digital speed did not show now. The screen was blank. The SUV was inspected and the speed now shows in the Digital window.
Mary J.
GAINESVILLE
Business Response
Knowing the speed limit is very important, glad they got that handled for you!!!-David West