187 Reviews Found
Confirmed Sales Customer
David Wilson was great simplest process I ever had purchasing a vehicle.
Patrick C.
GUNTER
Business Response
Thank you, Patrick!! David has been with us for a very long time and really knows how to treat his customers. Welcome to the Polk family! -David West
Was this review helpful?
Confirmed Service Customer
I was really pleased.I took it in for 1 recall and they found 2 more and were able to take care of all 3 at the same trip
Leonard C.
GAINESVILLE
Business Response
Glad we could get you fixed up, Mr. Crockett. We appreciate you coming to see us. -David West
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Friendly people. Got me in and out for my oil change.
Corey K.
ARGYLE
Was this review helpful?
Confirmed Service Customer
Jon was so great through the whole process! He was honest, not pushy and helpful. The team knew it was best to process the sale quick. When I came back for a repair, the service team was personable, quick, and knowledgeable.
Jessica M.
NORTHLAKE
Business Response
That's great to hear, Jessica. We will see you next time. -David West
Was this review helpful?
Confirmed Service Customer
Chris and Theresa were incredibly helpful with their follow-ups. Both of their customer service skills are right on point.
Alexander Y.
LAKE KIOWA
Business Response
We're glad Theresa and the team got you all fixed up. -David West
Was this review helpful?
Confirmed Sales Customer
Tom Self was an outstanding salesman! Everyone at the dealership was so nice and helpful! I am so happy that I chose to buy from them!
Nancy C.
MADILL
Business Response
Tom is a great guy and really enjoys his job. Please send your friends and family to see him for all their vehicle needs as well. Thanks again.-David West
Was this review helpful?
Confirmed Service Customer
I was able to walk in for an oil change. This was very convenient.
George B.
GAINESVILLE
Business Response
We aim to please, George. Thanks again for allowing us to serve. -David West
Was this review helpful?
Confirmed Sales Customer
Friendly, professional & knowledgeable service from sales to finance to the management staff. Absolutely no pressure. Pricing was reasonable with no hidden cost. We were in and out of the dealership in less then 3 hours. Was a pleasure doing business at Glenn Polk Gainesville.
James K.
DENTON
Business Response
Thank you Sir!
Was this review helpful?
Confirmed Service Customer
Everything went smooth with my warranty repairs and my wifeļæ½ļæ½ļæ½s car check up went flawlessly.
David G.
SHERMAN
Business Response
That's great sir, maybe next time we can earn that 5th star. -David West
Was this review helpful?
Business Response
Thank you for the FIVE STARS!!-David West
Was this review helpful?
Business Response
Thank you Justin
Was this review helpful?
Confirmed Sales Customer
Honest and fair experience. Michael Nack was easy to work with, straightforward and not pushy. Finance was quick and courteous.
Karen N.
ARDMORE
Business Response
Karen we really appreciate you allowing us to earn your business. Michael and the entire team would like to say THANK YOU!! -David West
Was this review helpful?
Was this review helpful?
Confirmed Service Customer
Great service, the time was exactly as they told me it would be.
Leonard V.
SHERMAN
Business Response
Glad to hear the team took great care of you Lynn, we appreciate the great review.- David West
Was this review helpful?
Confirmed Sales Customer
The best experience I have had at any car dealership! Great staff, quick and painless process. They were upfront with every aspect of my purchase experience and made me feel like I was a priority, unlike most dealerships that make you hurry up and wait. Will purchase all of my vehicles from this dealership in the future! If I could give them more than 5-stars, I would! My salesman, Johnny Loggains, came in on his day off to ensure I was a happy customer and that everything was taken care of. The GM even took his time to come out and ensure I was taken care of! This family dealership is a must for those looking for upfront, fast, and friendly service.
Dale M.
WICHITA FALLS
Business Response
Wow great review. Thank you sir!
Was this review helpful?
Was this review helpful?
Confirmed Sales Customer
Great experience every time I have purchased 5 vehicles from Micheal Nack. Smooth process every time.
Daniel D.
GAINESVILLE
Was this review helpful?
Confirmed Service Customer
Fast and courteous service, waiting area clean and coffee available.
John C.
LAKE KIOWA
Was this review helpful?
Confirmed Sales Customer
What a great group of people at Glenn Polk Chevrolet, Buick GMC of Gainesville. David West and team made me a hero! I stopped in to have my wife's car checked out as she had put some heavy miles on it over the last year. While the car was in service, I decided to say hello to David and see what was happening with new vehicles. Though my wife's car was only one year old and I was not looking for a new car, they guys threw out a few ideas and showed me some of the new possibilities. After some discussion, I decided to trade in her car and surprise her with a new Buick Envision. My wife's initial response was "OMG what did you do?" After a couple of days her response was "thank you, I really like my new car." Now, after a couple of weeks and a road trip to Shreveport and back I received an "OMG Babe, I absolutely love my new car it is amazing! Thank you for making the decision to trade!" Happy wife, happy life... Thanks again so much to David West and the team at Glenn Polk, you folks made my decision a simple one while making me a hero at home. She absolutely loves her new Buick Envision!
Mark B.
FLOWER MOUND
Business Response
Mark, you've been part of the Polk family for a while now and we're so happy we could help you get some brownie points with the bride. Thanks again for your continued patronage and huge compliments, hope to see you again soon. -David West