When you buy a vehicle you negotiate for the best deal you can and most people don���t realize that 2 years later you���ll forget what you paid but you���ll be stuck with the service department of the dealership. I���ve never been disappointed with glen Polk service department. I drive up from Argyle. I call and they always tell me ���we���re full but bring it up and we���ll fit you in.��� How can you not appreciate that? When you buy a new vehicle you���re marrying the service department. Will, in The service Department, has yet to let me down.
They are wonderful!!! My truck was kept for service and they gave me a ride home. I was even asked if I needed a loaner car. They were wonderful in all areas, including keeping me updated on repair status. Definitely ���������������� from me.
Left vehicle with service department on Saturday morning. Was told by salesman they were open till 6 pm. Came back at about 4:30 pm to pick up my Yukon. Service was closed but Sales Manager helped me get my vehicle. This was great - I was headed to Dallas (90 miles away) and thought I was stranded in Gainesville for the weekend ! everything was completed. But, still looking for my paperwork ??? Email me ?
Sorry about the confusion. Sales is 6:00 on Saturday, but Service is 3:00 (during the week, service is there til 6:00). Thank you for your patience and I'm glad Paul was able to get everything handled. I just text the service guys to let them know you needed your paperwork. - Trent Polk
Everyone there was very responsive to my questions and made the buying process very simple. There was a slight problem with a scratch on the car and the salesman made it right. I would give this dealership a look when I start looking for a new truck.
At Glenn Polk Chevrolet Buick GMC of Gainesville, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet, GMC reviews to see what our customers are saying about us.