180 Reviews Found
Confirmed Sales Customer
Honest and fair experience. Michael Nack was easy to work with, straightforward and not pushy. Finance was quick and courteous.
Karen N.
ARDMORE
Business Response
Karen we really appreciate you allowing us to earn your business. Michael and the entire team would like to say THANK YOU!! -David West
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Confirmed Service Customer
Great service, the time was exactly as they told me it would be.
Leonard V.
SHERMAN
Business Response
Glad to hear the team took great care of you Lynn, we appreciate the great review.- David West
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Confirmed Sales Customer
Great experience every time I have purchased 5 vehicles from Micheal Nack. Smooth process every time.
Daniel D.
GAINESVILLE
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Confirmed Service Customer
Fast and courteous service, waiting area clean and coffee available.
John C.
LAKE KIOWA
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Confirmed Sales Customer
What a great group of people at Glenn Polk Chevrolet, Buick GMC of Gainesville. David West and team made me a hero! I stopped in to have my wife's car checked out as she had put some heavy miles on it over the last year. While the car was in service, I decided to say hello to David and see what was happening with new vehicles. Though my wife's car was only one year old and I was not looking for a new car, they guys threw out a few ideas and showed me some of the new possibilities. After some discussion, I decided to trade in her car and surprise her with a new Buick Envision. My wife's initial response was "OMG what did you do?" After a couple of days her response was "thank you, I really like my new car." Now, after a couple of weeks and a road trip to Shreveport and back I received an "OMG Babe, I absolutely love my new car it is amazing! Thank you for making the decision to trade!" Happy wife, happy life... Thanks again so much to David West and the team at Glenn Polk, you folks made my decision a simple one while making me a hero at home. She absolutely loves her new Buick Envision!
Mark B.
FLOWER MOUND
Business Response
Mark, you've been part of the Polk family for a while now and we're so happy we could help you get some brownie points with the bride. Thanks again for your continued patronage and huge compliments, hope to see you again soon. -David West
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Confirmed Sales Customer
Professional, Courteous, Friendly, and Knowledgeable staff. I felt no pressure from the sales staff to buy a vehicle. The service dept. detailed my car nicely and I even received a full tank of gas. I will recommend Glen Polk in Gainesville to family/friends!
Jane B.
GAINESVILLE
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Confirmed Sales Customer
Knowledgeable Sales staff! They were happy to answer questions in a way that put us at ease. I felt as though they wanted to match us with a vehicle that was the best fit for us. Through the entire process, even with the paperwork, all details were explained until we felt comfortable. Overall a great experience. Will definitely buy another vehicle from this dealership!
Christine N.
GAINESVILLE
Business Response
Glad to hear that Tom and the team got you the perfect ride. -David West
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Confirmed Service Customer
The length of time to service my pickup was great (oil change, fuel filter and recall). I am very particular about maintenance and I specifically asked the service writer to be sure the truck was lubed. It was not. This is a routine service that I believe should be included with an oil change.
James C.
WHITESBORO
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Confirmed Sales Customer
Dealing with Jonathan made the trip from Tulsa Oklahoma worth the purchase of my 2024 Gmc 3500hd Denali worth it.
Piper P.
COWETA
Business Response
We're proud to send you back to Oklahoma in your dream car. -David West
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Business Response
Thank you for the FIVE STARS, Shawn. We look forward to seeing you again.-David West
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Confirmed Service Customer
I dropped off on time and everything that I needed done was completed in a timely manner.
Julie J.
VALLEY VIEW
Business Response
That's great to hear, Julie. Thank you for your continued patronage. -David West
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Confirmed Service Customer
Excellent service! Friendly greeting from employees. Very comfortable waiting area.
Alvin W.
THACKERVILLE
Business Response
Thank you for the great review, sir. -David West
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Business Response
ALL GOOD sounds great to me, thanks again. -David West
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Confirmed Service Customer
Always right in and right out! They do an excellent job!
Janet C.
BOWIE
Business Response
Thank you for the FIVE STARS, Janet. We love to hear how we did and we'll be sure to accommodate next time.-David West
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!-David West
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Confirmed Sales Customer
Jon Pierce made my experience buying a new vehicle the best I have ever had. I will be recommending Jon at Gleen Polk to ev1 I know.
Brandi S.
NORTH RICHLAND HILLS
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Confirmed Sales Customer
The salesman, polite and answered all of my questions.
Daniel W.
WHITESBORO
Business Response
That's great to hear, we'll be sure to let Tom know how he did. -David West
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Confirmed Service Customer
I had a very good experience. The repair took about as long as I expected.
George B.
GAINESVILLE
Business Response
Glad we got you fixed up, maybe we could earn that 5th star next time. -David West
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Confirmed Service Customer
I had a great experience dealing with Glen Polk Chevy. They were friendly and efficient and my new engine cover looks great.
Bob M.
GAINESVILLE
Business Response
Thanks Bob, I'll be sure to relay the kind words to Theresa and the team. -David West