300 Reviews Found
Confirmed Sales Customer
was very pleased by the my experience, they we upfront and honest about what they could and couldn't do, was able to make a fair trade and appreciate the timely in and out, would definitely recommend
Bryan S.
FORESTBURG
Business Response
We really appreciate you Bryan and look forward to seeing you next time..-David West
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Confirmed Service Customer
Excellent and prompt service. Thank you.
Elizabeth S.
GAINESVILLE
Business Response
It is great to hear everything was done quickly and to your satisfaction!-David West
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Business Response
Thank you for the kind words!!-David West
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Confirmed Service Customer
very helpful and willing to get me in when I needed
Marilyn C.
GAINESVILLE
Business Response
Only the best service for the best customers!! Thank you for the great review..-David West
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Confirmed Service Customer
This was my first time to have my vehicle serviced by Glen Polk Chevrolet. Shawn Cannon was my service advisor. Shawn was awesome as was the service. I will definitely return and do highly recommend this service department.
Barbara T.
GAINESVILLE
Business Response
Glad that Shawn and his team were able to get you taken care of..-David West
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Confirmed Service Customer
It was great everyone was helpful and friendly.
Larinda Y.
GAINESVILLE
Business Response
That's great to hear, we look forward to helping you again soon..-David West
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Business Response
It is great to hear everything was done quickly and to your satisfaction!-David West
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Confirmed Sales Customer
I submitted my prequalification over two weeks prior and could not come up with my down payment. I contacted Ben who was amazing and he told me what they had on the lot. I contacted him when i had my down payment in my hands and found the car i wanted online sent it to ben he got right back to me with the details. I drove an hour to go pick up my new car, it took than 30 mins from start to finish andddd they saved me money going with a different lender. I will not purchase from anywhere else!!!!!
Samantha C.
HASLET
Business Response
That's quite a testimony of the way we do business!! Thank you so much for sharing and we look forward to seeing you and all your friends for their next purchase..-David West
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Confirmed Sales Customer
Everyone was professional and the environment was inviting. I'll definitely purchase from Glenn Polk in the future.
Michael P.
LAKE KIOWA
Business Response
Reviews like this give us motivation and help us ensure we provide high-quality care. We look forward to serving you and all of your friends in the future, thanks again!!-David West
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Confirmed Service Customer
Since buying my Silverado in January of 2017 I have had every periodic servicing done at your facility. Ease of scheduling, quick turn time, and expert work have made it pleasant to return each time. this time was no different.
John R.
VALLEY VIEW
Business Response
With so much uncertainty going on it's always nice to find something normal.. Thank you for the kind words..-David West
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Business Response
Thankyou Paul, we appreciate you as well!-David West
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Business Response
Thank you for the FIVE STARS!!-David West
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Confirmed Service Customer
took truck in for a oil change, and tire rotation. mr. cannon had me in and out in half a hour. great job!
Jay C.
MUENSTER
Business Response
Sounds like the team took great care of you!! Thanks for allowing us to serve..-David West
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Business Response
Thank you for taking the time to leave us a FIVE star review!!-David West
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Business Response
Thank you for the great review!!-David West
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Glenn Polk Chevrolet Buick GMC of Gainesville and we hope to see you again soon!-David West
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Confirmed Service Customer
I called for an appointment for an oil and filter change and a tire rotation. Service team was ready when I arrived. All work was done to my satisfaction. Regarding surveys: I was asked already for an evaluation. I had a choice of reporting platforms. I choose Google. I got a Thank You for responding. Then I got a Thank You from Glen Polk dealerships thanking me for doing the Google review. Then I got this request from Glen Polk dealerships to do this review so I copied the text from my first review and will submit it here. THEN I got a reminder to do this review. THEN I got a request for a review from GMC Customer Satisfaction for a similar review and then a reminder from them! I learned doing Malcolm Baldrige National Quality Award work that too many surveys turn off customers and they'll soon stop sharing information regardless of how many reminders you send them. I'm not trying to cause trouble - just sharing my experiences. Please take this under advisement.
Danny K.
SHERMAN
Business Response
We will surely take this under advisement and we greatly appreciate the feedback. Thanks again!!-David West
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Business Response
Thank you for the review and lets be sure to get that 5th star next time!! Come see me the next time you're here..-David West
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Confirmed Sales Customer
Pleasant and absolutely no pressure. All of our needs were addressed
Michael C.
FORT WORTH
Business Response
We appreciate you making the drive up!! Thanks a lot!!-David West
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Confirmed Service Customer
Chuck at Glen Polk took very good care of us! Will be back to get our next Vehicle
Tristan D.
SANGER
Business Response
Thank you for the FIVE STARS!!! We really appreciate you as well...-David West