Will took great care of my car. I stopped in earlier than my appointment for info from my salesman and will was able to take care of me before my scheduled appointment. Very respectful and great people skills! Definitely a valuable asset to your team. I���ve worked in customer service a long time and I personally would be proud to have him on my team.
Obviously someone is lacking survey numbers and searched my information as I have NEVER been to this location and is trying to up their scores. I will not rate surveys good that search my info to falsify information.
Our salesman, Jose, was great. The only reason I did not give you a five is that it should not take 3 hours to purchase a car when financing is not involved. We had a trade-in and the remainder was cash. I realize the trade in slows the process a little, but not 3 hours. The only reason I gave you a 9 out of ten is because we came from Oklahoma so recommendations to an out of state dealer are less likely. Overall, the experience was great just more time consuming than I would have liked.
At Glenn Polk Chevrolet Buick GMC of Gainesville, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet, GMC reviews to see what our customers are saying about us.