I like dealing with a small-town dealer, GPolk is a large dealer with a small-town feel. I am not sure if it's a good thing or a bad thing, they know who I am when I walk in the door. They make the process easy. Thanks
Our experience was beyond what we could have expected. Orlando Juarez was so knowledgeable and helpful and excellent in all aspects of the process. We are very happy with our new Buick and grateful for such wonderful customer service, support, and care. Thank you.
General Motors is working on a software fix at this time. We have been in contact with them concerning your issue and will reach out as soon as they have a resolution. Apologies for the delayed solution but our hands are tied at the moment. -David West
Since we were from out of town, we did most correspondence through texts. By the time we arrived at the dealership, everything was ready to sign. We had pre-qualified with our bank, but Rickey suggested trying GM financing, which gave us a great deal. Rickey spent a great deal of time setting up "My Buick" on my phone, then explaining all the buttons in my new car. We greatly appreciated his attention toward us. He did an awesome job! It was a great experience and we love our new car!! Thank you Glenn Polk staff for making our experience seem effortless.
Everyone was so helpful & courteous. They brought me the car to test drive & when I went to the dealership, everything was ready to go. Shawn was great finding me a great deal. Tom went over all the features on the car. Hunter was very courteous & knowledgeable in finance. Joe helped reassure me I was making the right choice with my extended warranty. Great experience. Great people.
At Glenn Polk Chevrolet Buick GMC of Gainesville, we strive for every sales and service customer to receive a VIP experience. Customer satisfaction is our number one goal. Read these Buick, Chevrolet, GMC reviews to see what our customers are saying about us.