213 Reviews Found
Confirmed Sales Customer
I like dealing with a small-town dealer, GPolk is a large dealer with a small-town feel. I am not sure if it's a good thing or a bad thing, they know who I am when I walk in the door. They make the process easy. Thanks
John C.
WHITESBORO
Business Response
You are one of a kind John, thank you for your continued patronage sir.. -David West
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Confirmed Service Customer
I needed my oil changed and my running board checked out because it wasn’t working. Oil was changed in a timely manner and the part was ordered for my running board
James D.
CALLISBURG
Business Response
We will get you fixed up in no time James, until then you're gonna have to jump on one side.. Thanks again for trusting us for all your service needs. -David West
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Business Response
No games just good business! Thank you for driving up to see us Gregory!-David West
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Confirmed Sales Customer
Our experience was beyond what we could have expected. Orlando Juarez was so knowledgeable and helpful and excellent in all aspects of the process. We are very happy with our new Buick and grateful for such wonderful customer service, support, and care. Thank you.
John C.
SADLER
Business Response
I bet that red Enclave looks great in your driveway!! Thank you for taking the time to let us know how Orlando and the team took such great care of you.-David West
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Confirmed Sales Customer
Very good experience. Everything went smoothly and everyone we spoke to was very friendly.
Emily C.
GAINESVILLE
Business Response
That's great to hear Emily, we work hard to make our buying process as easy as possible, Thank you for the awesome feedback..-David West
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Confirmed Service Customer
Easy appointment process, quick service and everything covered.
Julia W.
LAKE KIOWA
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Business Response
Thanks Dallas!! -David West
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Confirmed Service Customer
Everyone was friendly and service was quick. Very happy with everything.
Sharlene S.
MUENSTER
Business Response
It is great to hear everything was done quickly and to your satisfaction! -David West
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Confirmed Service Customer
I never go anywhere else. A great place to do business with.
Ashley T.
SAINT JO
Business Response
Thank you for your loyalty Ashley, we appreciate you!! -David West
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Confirmed Service Customer
They were overbooked and short staffed but were still able to get my 20K inspection and work done on a Friday!
Joel B.
GAINESVILLE
Business Response
That's great to hear Joel, we appreciate the feedback!! -David West
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Confirmed Service Customer
Took p/u back 8 times for same issue Still not fixed Now nothing they can do on a brand new truck
Monte N.
WILSON
Business Response
General Motors is working on a software fix at this time. We have been in contact with them concerning your issue and will reach out as soon as they have a resolution. Apologies for the delayed solution but our hands are tied at the moment. -David West
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Business Response
If you do business the right way its a whole lot easier to worry about the good stuff.. -David West
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Confirmed Service Customer
Came in for state inspection. Was in and out in 10 minutes.
Donnie L.
CELINA
Business Response
Service in a flash!! -David West
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Business Response
Thank you for the FIVE STARS!! -David West
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Confirmed Sales Customer
Since we were from out of town, we did most correspondence through texts. By the time we arrived at the dealership, everything was ready to sign. We had pre-qualified with our bank, but Rickey suggested trying GM financing, which gave us a great deal. Rickey spent a great deal of time setting up "My Buick" on my phone, then explaining all the buttons in my new car. We greatly appreciated his attention toward us. He did an awesome job! It was a great experience and we love our new car!! Thank you Glenn Polk staff for making our experience seem effortless.
Daniel E.
EL PASO
Business Response
We loved your story about how you and your wife made an adventure out of your buying experience, glad we played a role!! -David West
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Confirmed Sales Customer
Very knowledgeable and helpful; especially when I fell.
Bret B.
PONDER
Business Response
Glad we could could get you fixed up Bret, both times.. -David West
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Confirmed Service Customer
Needed a TPM replaced. In and out in less than 30 minutes!
Steven D.
GAINESVILLE
Business Response
That's some quick service Mr. Davis, thank you for the shoutout!! -David West
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Business Response
Only the best for our great customers! -David West
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Business Response
Smooth is fast!! Thank you sir.. -David West
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Confirmed Sales Customer
Everyone was so helpful & courteous. They brought me the car to test drive & when I went to the dealership, everything was ready to go. Shawn was great finding me a great deal. Tom went over all the features on the car. Hunter was very courteous & knowledgeable in finance. Joe helped reassure me I was making the right choice with my extended warranty. Great experience. Great people.
Donna R.
LINDSAY
Business Response
Only the best for you Donna, thank you for the praise!! -David West