Our Reviews

Great place to do business.

Paulo is great. I live in the Metroplex, but I always take my truck to Glenn Polk.

Found the perfect truck at the perfect price I couldn’t be happier

A very helpful staff.

Excellent

It was wonderful

Service advisor, Theresa, is very friendly and knowledgeable about the my vehicle and its care. Everyone in the service and parts department are very friendly and helpful! I have always had great service at this dealership!

Everyone was so nice. Service was as fast and efficient as.

It was quick and stressful free. They used all incentives possible and got to the absolute lowest price possible. They didnt hound me into anything extra. They listened to what I wanted and got me exactly that.

Easy to schedule appt. Service advisor was professional and very nice. I would definitely refer friends/family.

Teresa West is a top notch professional, and caring person. My daughter had a check engine light on and needed a service. Teresa had her in and out quickly and I paid over the phone. Glenn Polk Chevrolet of Gainesville will always have my business.

Johnny and Joe were fantastic to work with, and David is great.

Excellent!

Perfect truck excellent service

Had my steering wheel replaced for the 2nd time. When I was going back home the cruise control did not work. I called and finally have leave a message to call me back. I had to call Monday again so I can get it looked at again.

Fast and efficient!

Love dealing with my service concierge! She is very polite and friendly. Always helpful. The only reason for 4 stars and not 5 is that I had asked for my tire pressures to be at 38 after rotation, and when I was driving saw they were at 34/35. So - that sucked. Especially this morning (when it was so cold) they were at 30/31 - thus the need for higher pressure.

Tom was great and we love the new car!

I was pleased with my experience with my service to my 2025 Chevrolet Silverado 1500 LTZ. I had a tear on one of my front drive axle boots, the dealership was able to order parts and repair the drive axle.

Fast, efficient and professional. Paulo my service writer is outstanding.

It was the best vehicle buying experience I have ever had!, every single person that helped put the sale together was honest, and truly wanted me to be happy with the purchase. I highly recommend this dealer! Great price, and great knowledge, about the vehicle, even the finance was easy and very fair.

Teresa West was my service advisor, she was great and explained what would be done. She also made sure the parts were there before bringing in my vehicle. The service techs did a great job with fast friendly service.

Quick diagnosis, great communication, amazing customer service, Teresa West was on top of it the entire time. Thank you for another job well done.

helpful and timely

Went in for a charging issue and the Service Department had me in and out in no time. Great Service!

Great service! I was able to get in quick and repaired!!

Paulo and Teresa are always so nice and I just went in for an oil change and mentioned the wiper fluid was hit or miss on coming out. They checked it out and it was just loose and they fixed it.

Fast and thorough work and the staff is very friendly and helpful.

First class all the way around. Easy to work with, no pressure, very knowledgeable about the product and process. These are great people to work with - not the typical "car dealers". Made buying a new truck enjoyable. I will be back!

Great

I purchased 4 tires, 4 TPMS sensors, and had the tires mounted and balanced. The work was done perfectly, the wheels were not damaged or touched by the machine.

Absolutely love you guys and my Buick! Can’t imagine shopping anywhere else!

It was fine.

Professional, knowledgeable, and customer friendly

Excellent

Great

Always great service and friendly staff.

They explained everything to us very well

Great customer service, very knowledgeable salesman, Michael & David were pleasures to work with, excellent inventory choices, nice dealership. Overall great experience.

Explain very well friendly

Wonderful service!

Very courteous and helpful

Buying a new car was a difficult decision for me .I went to many dealerships and visited with quite a few salesmen and vehicles.I had kept my previous car for 9 years so the new technology was intimidating and concerning to me . I needed a patient and helpful salesperson . I found the right salesperson in Jonathan Pierce.He and his team were accommodating to me and helped me through the process.

Ease of scheduling and Paulo was great as always. All work done great and on time.

Everyone was great and had no issues

In and out under 2 hours. The team did a great job.

Friendly staff and excellent service!!!

All the people in the service department are great. They do there best to get your vehicle back to you as soon as possible. This is a Prime example. Took it in Friday for a light that came on the dash. They found my problem, replaced the part and I had my car back Monday morning.

Everything when very well

This buying experience was not quite like others I have had. This dealership and salesman, Dakota made the entire experience easy going and low key. No pressure and no hidden agendas. Everyone, including Joseph in the final closing was friendly and courteous! Big thanks again to Dakota!! Can't go wrong with this dealership or staff.

Jonathan has always been a good salesman. Will continue to do business with Glen Polk

Hayden McMains made this experience great. He was professional, courteous, and made certain I got the cat I wanted. Justin Grady helped me get the deal I wanted financially. Everyone I dealt with was friendly and helpful.

Great service department

Good and prompt service

Fast , professional and friendly. Efficinecy defined

Always courteous staff. Prompt service.

It was great

Excellent Service

AWESOME SERVICE AND GREAT PEOPLE

This car buying experience was absolutely the best. Very professional personnel and i was extremely satisfied with my purchase. I’ll definitely refer and use them again!

Very professional and courteous staff

Friendly

I love going there for anything with looking for a new vehicle to bringing it in for oil change or any other maintenance on my vehicles. They always listen and always takes care of you like family.

Katz did amazing job selling us 2 vehicles and has continued to check on us to make sure we are happy and if we need anything

Excellent

Great customer service, they were so awesome!

10/10 SERVICE. I always have a great experience here

Had issues scheduling the appointment online, but it was super easy to call and schedule the appointment. Wait time was super minimal (like I blinked and my car was done). Service Tech was amazing and let me know I had GM points that I could use towards my service, which ended up saving me $80.

Exceptional Service at Glenn Polk Chevrolet!

Great experience! Paulo gave great service !

Glenn Polk is just the best dealership you will ever deal with... period. Professional, organized, responsive, customer-focused. Makes my owning a GMC Fantastic!!

Everyone were so nice.

great service and people

Theresa does exceptional work. Takes pride in her work..Dedicated to customer service excellence. Thank you,

Michael nack is very helpful and professional

Johnny is So friendly and knowledgeable

A very helpful staff.

Awesome, knowledge and efficiency

Glenn Polk is simply the best dealership to work with.

Staff was friendly and efficient

Fantastic Experience. Teresa was amazing.

The oil change and tire rotation was quick and easy.

Scheduled oil change for 10am. Dropped vehicle off at 7:30. Service was completed before 9:00. Great job.

Fast and friendly service from Theresa and the techs, as they performed the service on my Buick Enclave.

They were ready for us when we arrived, kept us informed every step of the way. Theresa was friendly, informed and efficient. I especially like the new feature of videoing the inspection details so the “men folk” at home can feel like they are participating. It is also a record of current car status. Thanks for taking good care of me!

I highly recommend Glen Polk if you are looking for a new vehicle. Everyone was great and made the buying process so easy.

had 1st oil and filter change on vehicle purchased at Polk. Everybody went over and above for me, I asked for an oil sample, and to receive the used filter for testing, they were happy to do this. I wanted to take a look under the vehicle, they let me. they explained in detail what they were doing to the car and why. I needed the TPMS sensors reset, they did this at no cost for me, and did a safety recall all in one visit, while I waited. This dealership is the best!

Paulo manages required procedures to get the customer back to happy travels. Paulo and Chad ( Service Technician) explain in detail both the vehicle issues and the costs. Paulo and Chad earns professional respect from this multiple GMC vehicle owner.

As a walk in, you were able to install a new battery quickly.

Helped me trade my vehicles in and get a new vehicle. Would recommend this dealership to others for there great deals and customer service.