236 Reviews Found
Confirmed Sales Customer
The transaction itself was good but I had issue with not being able to order the car through the NCM Museum pickup program.
William B.
LAKE KIOWA
Business Response
It's a shame you weren't able to pick it up at the museum but we sure are glad you got your new Corvette!! -David West
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Confirmed Service Customer
They always do prompt work when it is time for our vehicle needs service. Thanks Again...
Robert M.
RINGLING
Business Response
Thank you for choosing Glenn Polk Chevrolet Buick GMC of Gainesville as your first choice for all your automotive needs! -David West
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Confirmed Sales Customer
You guys did exactly what you said you would do. No games, no stress! Couldn't have been easier. So many dealerships today make the vehicle-buying experience painful. Glenn Polk made the process great! Rickey made everything simple, and Joe was the best F&I person I have ever dealt with!
Kyle M.
GORDONVILLE
Business Response
Thanks Kyle, we work hard to earn your business and are grateful to hear such praise.. -David West
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Confirmed Sales Customer
Had a very friendly salesman, not pushy at all. Sales manager was great also. Followed up with a very helpful finance guy. Overall one of the best cehicle purchases I've had.
Jesse B.
PONDER
Business Response
We strive to make customers for life!! We look forward to seeing you again next time sir.. -David West
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Confirmed Sales Customer
Great transaction from start to finish. Ricky David did an awesome job!
Billy J.
SPRINGTOWN
Business Response
Glad Rickey and the team took such great care of you Billy.. -David West
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Business Response
We're glad everything was completed quickly and to your satisfaction! -David West
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Confirmed Service Customer
Had an appointment for 10am was in and out in 45 minutes for an oil change and tire rotation. Love it didn't have to spend the day at a dealership .
Robert P.
PILOT POINT
Business Response
While we enjoy having you around we're glad to get you in and out so quickly!! See you next time..-David West
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Confirmed Service Customer
Drop box for keys not labeled. Complimentary detailing never done. Basic brief over what was done never communicated. Loaner vehicles never available.
Michael C.
OVERBROOK
Business Response
Appreciate your feedback, we will review your concerns and try to improve before your next visit.. -David West
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Confirmed Service Customer
So helpful and easy to deal with! Great Customer Service
Alysa C.
MARIETTA
Business Response
Only the best for our Love county folks!! Thanks for being such a great customer Alysa.. -David West
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Confirmed Sales Customer
I had a pleasantly surprising experience. I was treated respectfully with no bull'. I was there to by a car and they wanted to sell it.
James M.
BALCH SPRINGS
Business Response
We were happy to please James " not Jim" lol.. Look forward to seeing you next time sir! -David West
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -David West
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Confirmed Service Customer
I go out of my way to bring my cars to Glenn Polk. That is how much I love the service
Aj F.
ROANOKE
Business Response
Thank you going out of your way to allow us to serve!! -David West
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Confirmed Sales Customer
They are always here to help with any needs or wants we may have!
Sherri H.
GAINESVILLE
Business Response
We'll be here for you next time too! Thanks again for the business.. -David West
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Confirmed Service Customer
Very willing to help and work through scheduling conflicts. Very good at communication and keeping me informed.
Deacon G.
SANGER
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out!-David West
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Confirmed Service Customer
Scheduled oil change and was in and out in no time. Great
Mark S.
LAKE KIOWA
Business Response
We're glad everything was completed quickly and to your satisfaction! -David West
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Confirmed Service Customer
Service here is the best. Always honest and great service provided.
David J.
MUENSTER
Business Response
Thank you for choosing Glenn Polk Chevrolet Buick GMC of Gainesville as your first choice for all your automotive needs! -David West
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Confirmed Service Customer
I had a small chip repaired in the paint. cant even tell it was there. good work
Terry R.
GAINESVILLE
Business Response
Thank you for the great review!! -David West
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Confirmed Service Customer
always prompt and on schedule! I drive 35 miles and bypass 3 other GM dealerships to use Glenn Polk dealerships.
Lynn V.
SHERMAN
Business Response
Thanks Lynn, we really appreciate your patronage sir!! -David West
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Confirmed Sales Customer
Called ahead and Rickey David was there to meet us and had vehicle prepared. Process was quick and painless. Great communication via text. Had cover installed quickly.
Lon L.
SANGER
Business Response
Thanks Lon, glad to hear Rickey and the team took such great care of you..-David West
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Business Response
Thank you for the FIVE STARS Tom!!-David West